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How we99game Handles Your Personal Data

Your account data, payment details and session records are held by we99game to keep your wallet active and your transactions — via JazzCash, Easypaisa, or Raast — processing correctly.

Account Data ProtectionJazzCash & Easypaisa CoveredYour Access RightsTransparent Data UseRaast Transactions Secured

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CONTACT PATHS

How to Reach Us About This Policy

If you want to access the data we hold on your account, correct a detail, or ask us to remove your data, our support team handles all privacy requests directly. Send any request with your registered contact number — the one linked to your JazzCash, Easypaisa, or Raast wallet — so we can verify your identity and process the request against the right account. Our team covers privacy questions alongside regular account support.

Email Request Send a written data request to our support email with your registered contact number. We will verify your identity before processing any changes to your account record.

Live Chat Start a live chat session from your account dashboard. Our support team can confirm what data is linked to your wallet and walk you through the correction process.

Account Settings Log in and go to your account settings to update contact details, notification preferences, and linked payment options — JazzCash, Easypaisa, or Raast — without contacting support.

SECURITY STANDARDS

Data Security, Cookies and Account Retention

We protect your account data using encryption on all connections, and store payment references — from JazzCash, Easypaisa, and Raast — separately from session browsing records. Cookies on we99game keep your account active and remember your preferences across visits, but they do not share your identity with advertising networks. You can clear session cookies at any time through your browser without affecting your account balance or wallet linkage.

Data Encryption

All data exchanged between your device and our servers travels over encrypted connections. Payment references from JazzCash, Easypaisa, and Raast are stored separately from your game history.

Cookie Use

We use session cookies to keep you logged in and functional cookies to save your account preferences. We do not use cookies to track your activity on other websites.

Data Retention

Account data is retained while your account is active, or as required by applicable rules in your region. You can request deletion of non-essential data through our support team.

Requesting Changes

To correct, access, or delete your personal data, contact our team with your registered number. Identity verification is required before any changes are applied to your account.

What This Privacy Policy Covers and Why

we99game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on we99game and make deposits using JazzCash, Easypaisa, or Raast, we collect data to confirm your identity, process your transactions, and maintain the security of your wallet. This includes your name, contact number, email address, and the payment reference numbers generated

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by your mobile wallet app each time you send a deposit. We also record session data — the pages you browse inside the lobby, the games you open, and the device type you are using. This session record helps us improve how the lobby loads on
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mobile and keeps your account preferences saved between visits. Your data stays within the systems we use to operate this platform. We do not sell your personal data to third parties. Where third-party service providers process your data — for example, payment verification services linked to
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Raast or Easypaisa — they do so under data-processing agreements and only for the purpose of completing your transaction. Access to and use of we99game is available where local law and eligible regions permit. We apply data handling practices in line with applicable requirements for the
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regions we serve. If you are based in Pakistan and have a question about how your data is stored, you can contact our support team to request a record of your data or ask for a correction. We respond to verified data requests within the timeframe
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required by applicable rules in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Rights and Data Questions

These cover what we get asked most about account data, payment records and your rights under this policy. Privacy requests — whether you want to see, correct or delete your data — are handled the same way for all accounts, regardless of whether you deposit via JazzCash, Easypaisa, or Raast. If your question is not answered below, our support team can help through live chat or email.

We collect your name, contact number, email address, and the payment references from JazzCash, Easypaisa, or Raast transactions. Session data and device type are also recorded for account security.

Payment references are stored separately from your browsing history and used only to verify and process your transactions. We do not store your wallet PIN or full mobile wallet credentials.

Yes. Contact our support team via live chat or email with your registered number. After identity verification, we will provide a record of the personal data linked to your account.

We do not sell your data. Third-party payment processors — such as those used for Raast or Easypaisa verification — handle data only to complete your transactions, under a data-processing agreement.

Send a deletion request through live chat or our support email. We will verify your identity, confirm which data can be removed, and process the request in line with applicable regional rules.

This policy covers accounts where access is permitted under local law. Availability and applicable data rules depend on your region. Accounts from Pakistan are covered where access is allowed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoJazzCash MoneyPass

How we99game Handles Your Personal Data

How to Reach Us About This Policy

Data Security, Cookies and Account Retention

Data Encryption

Cookie Use

Data Retention

Requesting Changes

Your Privacy Rights and Data Questions

01 What personal data does we99game collect when I open an account?

02 How are my JazzCash and Easypaisa payment details stored?

03 Can I request a copy of the data we99game holds on me?

04 Does we99game share my data with third parties?

05 How do I ask we99game to delete my account data?

06 Does this privacy policy apply to accounts in Pakistan?

Privacy Policy

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